Tracy came to Cumberland University in 2019 as the Assistant Director of Student Retention and TN Promise Support.  Prior to Cumberland, Tracy had 20+ years of Academic Advising and Retention experience at places such as the University of Colorado, Metropolitan State University of Denver, Charleston Southern University, University of Toledo, and Midlands Technical College.  Her professional background consists of helping students (including specific populations such as First-Year, Undeclared, Academic Probation, First-Generation, Student-Athletes, Veterans, and DACA students) work out requirement issues and coach them to make good academic choices on their way to graduation. Tracy earned a B.A. in Speech and English from Wittenberg University and an M.Ed with an emphasis in Sport Management from East Tennessee State University.