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Director of Student Success, and Instructor of Foundations of Scholarship and Learning
Location: Learning and Career Commons, Room 122
B.S., Florida International University
M.S., Florida International University

Jennifer Novo has a unique ability to connect with students; her passion and leadership for student success will spearhead initiatives and enhance campus diversity.

Jennifer uses the classroom as a hub for learning, growth and development. She is a student advocate and promotes learning through positive reinforcement. Jennifer understands that each individual learns differently and tailors her lectures and workshops to the unique personalities and abilities of the group.

Jennifer embraces diversity and the sharing of ideas. Her philosophy is to promote a balance of respectful debate and conversation. Jennifer has also been involved with the nonprofit scholarship foundation Equal Chance for Education, and has been a volunteer mentor with TN Promise and with the Oasis Center & Conexion Americas. She is involved in the community through Conexion Next and Sister Cities of Nashville. She is a board member of FUTURO.

Universities have been a part of her life for over fifteen years. She has helped thousands of students navigate through the rigors of college life. During her time at the University of Miami, Jennifer held various roles including a leadership role as the University Student Retention Specialist, later taking part in the development of a campus wide task force to enhance student financial registration. She also held roles in Student Accounts and Event Planning at the School of Business.

Jennifer is a first generation American. She is proud of her Hispanic roots and enjoys meeting people of diverse backgrounds. At Cumberland University, she is the faculty advisor for FUTURO and co-advisor for Pride Alliance. She previously held the role of faculty advisor of International Student Organization. She served a Dean of Student Success during the spring and summer of 2015. She is currently over tutoring and testing services. She lives in Mount Juliet, Tennessee with her husband and son.